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Mobile App Maintenance & Support Services
Digixvalley app maintenance and support plans protect your investment and keep your app growing with OS compatibility updates, security monitoring, performance optimization, and dedicated engineering support.
- iOS & Android OS Update Compliance
- 24/7 Crash Monitoring
- 200+ Apps on Active Support Contracts
Why Your Mobile App Needs Ongoing Maintenance
Looking for top-notch application maintenance solutions for complex fixes? We offer a full range of services, including adaptive, corrective, and perfective maintenance to meet all your application support needs.
Apple and Google Release Annual Major Updates
iOS and Android release significant OS versions annually with deprecated APIs, new privacy requirements, updated review guidelines, and new hardware capabilities. Apps that aren’t updated for the new OS can crash, fail App Store review, or behave unpredictably for users who have updated their phones.
App Store Policies Change Continuously
Apple and Google update their developer policies regularly on privacy labels, tracking consent, app permissions, content requirements, and security standards. Non-compliant apps receive warnings, removal notices, or direct removal from the stores.
Security Vulnerabilities Don't Wait
Third-party libraries and SDKs your app depends on publish security vulnerability disclosures regularly. Unpatched vulnerabilities are exploited in production, by real users. Security patching is a continuous responsibility, not a one-time setup.
Performance Degrades Without Attention
As your user base grows, database queries slow down, backend APIs handle more concurrent load, and features that worked fine at 1,000 users break at 100,000. Performance monitoring and proactive optimization prevent the user experience from degrading as you scale.
Let's Discuss Your Project
Get a free consultation and share your project idea with us—we’ll turn it into an amazing digital product tailored to your business needs.
App Maintenance Support Plans
Basic Plan — $299/month
• Annual iOS and Android OS compatibility updates
• Monthly security dependency audit and patching
• Up to 5 bug fixes per month (response within 48 hours)
• Weekly automated crash and performance monitoring
• Monthly health report
• Email support
Pro Plan — $699/month
• Bi-weekly OS compatibility monitoring (not just annual updates)
• Unlimited bug fixes (response within 24 hours)
• 10 hours/month feature development
• Real-time crash alerting with engineering response
• App Store / Google Play management (review responses, listing updates)
• Slack communication channel
• Monthly strategy call with your app manager
Enterprise Plan
• Dedicated senior engineer assigned to your app
• 4-hour critical bug response, 24/7
• 20+ hours/month feature development
• Performance regression testing after every release
• Custom monitoring dashboards
• Bi-weekly engineering review calls
What's Included in Every Digixvalley App Maintenance Plan
Annual OS Compatibility Updates
We update your app for every major iOS and Android release testing compatibility, updating deprecated APIs, adopting required new permission models, and re-submitting to both stores for approval. This alone prevents your app from becoming non-functional for millions of users who update their OS.
Security Patching
Monthly dependency audits and security vulnerability patching for all third-party libraries, SDKs, and backend components. Critical vulnerabilities are patched within 24–48 hours on Pro and Enterprise plans.
Performance Monitoring & Optimization
Continuous monitoring via Firebase Performance, Crashlytics, and Datadog with monthly performance reports and proactive optimization for apps showing degradation trends (load time increases, crash rate spikes, API timeout increases).
Bug Fixes
Defect resolution within your SLA window tracked in a shared Jira board with real-time status visibility for your team. No surprise invoices for bug fixes within the plan scope.
App Store & Google Play Management
App listing updates, screenshot refreshes, responding to user review replies, and managing any policy warnings or violations that arise on either store.
Feature Development
Reserved development hours each month for small feature additions, UI improvements, and content updates keeping your app competitive without needing a separate development engagement.
Why 200+ Apps Trust Digixvalley for Maintenance & Support
We Built Many of the Apps We Support
Our maintenance clients include apps we built from scratch meaning we know the codebase deeply, have the full architectural context, and can fix issues without the ramp-up time an outside maintenance vendor requires.
OS Update Compliance on Schedule
We track Apple and Google’s developer release timelines and proactively schedule OS update work for your app so you’re never caught by an App Store deadline with an incompatible app.
Transparent Pricing and Reporting
Every bug fix, every hour of feature work, every security patch is reported in your monthly maintenance report. No surprise invoices.
Average App Rating Improvement
Apps on our Pro and Enterprise maintenance plans see an average 0.4-star improvement in App Store and Google Play ratings within 6 months from faster bug resolution
Excellence.
We’ve delivered AI chatbots, mobile apps, and SaaS platforms for startups and enterprises across 100+ industries on time, within budget, built to scale.
Projects Delivered
Industry
Sectors
Achievement in Customer Satisfaction 2023
America's Fastest-growing Companies 2023
Top 100 Global Outsourcing Providers and Advisors 2023
Achievement in Customer Satisfaction 2023
Awards & Recognitions
Digixvalley is recognized by leading industry platforms for consistent project delivery, client satisfaction, and technical quality across mobile app development, AI solutions, and web applications.
4.8
America’s Fastest Growing Companies
Excellence in Web Creativity & Digital Communication
Best Mobile App Developer
Silver Awards Winner
FAQs
What does mobile app maintenance include?
App maintenance includes annual iOS and Android OS compatibility updates, security vulnerability patching, performance monitoring, bug fixes within SLA, App Store and Google Play management, and (on Pro/Enterprise plans) reserved monthly development hours for feature additions and improvements.
How much does app maintenance cost?
Digixvalley app maintenance plans start at $299/month for basic support and $699/month for Pro plans with unlimited bug fixes and development hours. Enterprise pricing is custom based on app complexity, uptime requirements, and support SLAs. All plans are month-to-month with no lock-in contracts.
What happens if I don't maintain my app?
Do you maintain apps built by other development companies?
How quickly do you respond to critical app issues?
Can I add platform-specific features to a cross-platform app?
Let’s Hear What Our Clients Say
I have been working with Digixvalley on my app development project for several months now. Throughout this time, I have found their team highly professional, detail-oriented, and proactive in communication. From understanding my idea to designing the UI, building features, and refining every module, they consistently added value with smart suggestions. Their structured process, timely delivery, and quick response to feedback turned my concept into a polished, user-friendly app. I am extremely satisfied with the outcome and highly recommend Digixvalley for any serious mobile app development project or startup founder.
Since partnering with Digixvalley last July, our experience has been outstanding. As the CEO and founder of a Breathalyzer alcohol monitoring company, I was initially cautious due to previous challenges with remote developers. However, Digixvalley has consistently exceeded our expectations with their exceptional communication and support. Their team’s dedication and professionalism have truly earned my respect. We’re excited to continue our successful collaboration with them.
Digixvalley played a crucial role in developing both my mobile app and website. Their expertise is unmatched, and their team consistently provided valuable support and insightful suggestions throughout the project. They’re incredibly responsive, whether implementing changes or creating new features, and their knowledge extends beyond just tech—they excel in social media too. I highly recommend Digixvalley to anyone looking to build in the tech space. They’ve surpassed my expectations time and again, proving their worth every step of the way.
For over three years, we’ve partnered with Digixvalley on our MVP Launch project. They delivered the project in under a year, meeting all security and quality standards. Within months of launch, our app garnered thousands of downloads across various marketplaces. Working with Digixvalley has been an exceptional experience. Their seamless communication and collaboration made the process smooth, allowing us to contribute effectively. The professionalism and high-quality service provided by Digixvalley are truly rare. We look forward to working with them again and highly recommend their services to anyone seeking mobile app development expertise.